The format of the US bank and credit union branch has evolved significantly in recent times. The cost of operating a bank branch is top of mind as bank customers migrate more and more to digital platforms. Traditional manual tasks in bank branches are also becoming more automated and self-service based. Staff are expected to spend more time on higher-value transactions with consumers, such as lending, investments, planning, etc. Therefore, it’s no surprise that functions like depositing and withdrawing funds at a teller line need to be fast, accurate, and less manual.
Technology solutions like Teller Cash Recyclers (TCRs) make the process of depositing and withdrawing cash at a bank teller simple and fast. The machines are typically integrated into banking core platforms or teller applications, so they seamlessly integrate into the teller workflow. In addition to automating the process, TCRs are secure as cash is typically stored in a secure safe environment. Consumers are happy too. They don’t need to wait for cash to be counted manually.
CIMA manufactures a range of TCR’s that are fit-for-purpose. We have simple, affordable, no frills machines that simply automate the deposit/dispense process. We also have feature rich machines that cater to banks that require more complex functions, such as self audit.