CIMA Last Mile CASH MANAGEMENT Website

The Last Mile of Cash Management

What Does “Last Mile” Mean?

The Last Mile typically refers to the final stage in a commercial, industrial, or delivery process. The term was first used in the telecommunications industry to describe the final stretch of wiring that delivers services to customers. Telecom companies realized that the last mile was the least efficient and expensive part of the installation and delivery process. Other industries soon identified most of their own “last mile” problems. For retail, manufacturing, transportation, and supply chain, the last mile refers to the challenges that arise when a product goes from the final distribution center to the customer. This final part of the delivery tends to be the most complicated, inefficient, and expensive part of the entire operation.

Did you know cash management also has a last mile problem?

Cash management solutions have been around for a long time. Businesses can choose from various smart safes, cash recyclers, and other machines that validate, count, sort, deposit, and dispense banknotes. The technology and process are familiar to almost anyone who has worked in retail, hospitality, gaming, or other industries that accept and process cash. Let’s follow the path of cash management through an establishment:

  • At the start and end of each shift, check the tills in and out (dispensed/deposited)
  • Count, validate, and sort the cash in the back office
  • Place the cash in a smart safe or recycler
  • The CIT crew removes the cash cassette from the machine
  • Cash must be bundled, bagged, and sealed before being transported
  • Cash is transported by the CIT and processed at the depot
  • At first glance, this may seem like a reasonably efficient and straightforward cycle of events.

However, a closer inspection shows that the store’s final steps of cash management are fraught with inefficiencies and expenses.

A typical cash recycler or smart safe utilizes bulky cash cassettes that require significant manual effort. The CIT crew, with store management supervision, removes the cassettes from the machines. Next, they must bundle and bag the notes. Not only is this process time-consuming, but it requires additional staff to supervise. It also exposes the business to human error or theft.

In some cases, actual store staff removes and bundles the cash. Once the cash arrives at the CIT depot, the bundles of cash or loose notes must be processed, adding time and labor costs. We call this manual end process “The Last Mile of Cash Handling.”

CIMA Innovation Streamlines the Last Mile

CIMA smart safes and cash recyclers use an entirely different technology. CIMA machines deposit notes and tightly stack them into a heat-sealed bag inside the safe. The result looks like a shrink-wrapped block of notes. No more bulky, breakable cassettes! Do away with the cassette system and realize greater efficiencies:

  • Less risk of theft or human error
  • More transparency and accountability for cash transactions
  • Minimize third-party fees, such as CIT fees and banking fees
  • Reduce cash-room/back-office activities and related costs
  • Eliminate manual bag processing for CIT collection
  • Cut depot processing time significantly. No need to deal with bundles of notes.

CIMA’s self-sealing stacking bag technology addresses many of the issues that arise in the last mile of cash management. This innovative technology is available across all product categories, including teller cash recyclers, smart safes, recyclers, and customer-facing recycling solutions.

 

Cash Management Innovation During a Crisis

It has been approximately one year since COVID19 threw the world into chaos. The toll on lives, economies, businesses, and general well-being has been tremendous, and we may see the repercussions for years. For companies across the spectrum, the ability to adapt, pivot, and innovate quickly separated the field into survivors and strugglers. Influential corporate leaders rapidly shifted their organizations in response to unexpected events and changing customer needs. Like other periods of disaster and recovery in world history, the disruptions caused by COVID19 sowed seeds of creativity and cash management innovation.

CIMA Engineers innovate during COVID

As the pandemic raced from continent to continent, it shut down cities and economies in its wake. Many businesses took a wait-and-see approach, hoping to weather the storm and return to regular operation in short order. Nobody anticipated the challenge of a year-long shutdown. CIMA leadership evaluated the situation and refocused its corporate efforts on cash management innovation with engineering and Research and Development (R&D). 

“It was obvious that international shipments would be a challenge during the pandemic. We knew that there would be some downtime, so we took that opportunity to think outside the box and began innovating new products to meet the emerging needs of the marketplace. CIMA is a manufacturer with deep R&D capability, not just an assembler of parts, and we wanted to use the time to create new solutions. We asked our engineers to rethink some of our existing products and try out new ideas,” said Vittorio Razzaboni, CEO of CIMA (HQ-Italy).

CIMA’s in-house engineering, research, and development teams are composed of 55 talented professionals with a combined 300 years of experience in the industry. The intense focus on R&D in 2020 produced several innovative breakthroughs. Unlike companies that tried to wait out this challenging period, CIMA brought brand new solutions to the market:

  • Finalized the high capacity, cassette-based, AST9000 Teller Cash Recycler (TCR) for the banking segment by pushing through software integration with middleware partners.
  • Launched an entire range of consumer-facing INLANE models to market, including a kiosk.
  • Built a new product – The SDM50, an ultra-compact smart safe with self-sealing stacking bag technology. 

“Our newest ultra-compact smart-safe (SDM50) is a great example of our R&D team thinking outside the box. For years, our engineers were building bigger and bigger machines with greater capacity to serve our customers. During the pandemic slowdown, we realized there was a huge need from retailers that want the same unique features and functions (like our self-sealing stacking bag technology) but with much smaller volumes of cash. We creatively re-engineered everything in the new safe to be smaller and delivered the industry’s first smart safe to bag 1,200 notes. This product eliminates the need for traditional smart safes with cassettes now,” says Marco Angelini, Head of R&D at CIMA (HQ)

Vik Devjee, Vice President of CIMA-Cash Handling America, is excited about the possibilities and is eager to bring these new solutions to the U.S. market.

“Based on what we’ve accomplished from the new SDM50, we are looking to integrate the engineering into other lines of products. For example, self-sealing stacking bag technology in our INLANE range. I think there will be a high demand for these innovative products and solutions,” states Devjee. 

 Introducing the SDM50

The SDM50 is an ultra-compact BANKNOTE deposit machine (smart safe) from CIMA. Designed for low cash volume applications where moving notes to a secure safe is essential. It is ideally suited for convenience stores, quick-service restaurants (QSR), pharmacies, and other small-format retail environments. 

The SDM50 smart safe is equipped with CIMA’s unique self-sealing plastic stacking bag technology (1,200 banknotes).  The SDM50 has a single note validator and can process 2 banknotes per second.   

Powered by CIMA’s own BV1000 validator ensures full image authenticity and compliance with all major global central banks. 

The SDM50 is also equipped with a 7inch touch screen pc that runs our CAOS light on-device application. An integrated receipt printer and Dallas key reader is also included 

Benefits: 

  • High-performance BV1000L validator for fast and accurate note processing (2 bills/sec)
  • Multiple currency options
  • Pull out system for easy maintenance/replacement
  • Heat sealing stacking bag system
  • 1,200 banknotes 
  • Notes are stacked tightly in a plastic bag that is sealed prior to removal
  • Allows for easy transport and processing at CIT depots
  • Safe can only be opened once the bag is fully sealed 
  • Small footprint and height for flexible installation scenarios
  • Fully compatible with CAOS Light device software and C-Link management platform

About CIMA Corporate Leadership 

CIMA is a private Italian, family-owned, and operated business spanning three generations based in Mirandola, Italy. Family ownership gives the company the flexibility to make agile decisions in product development. For almost 65 years, CIMA has redefined the cash handling industry through innovation, continuous investment in research and development, and by understanding customer-specific needs in more than 45 countries. 

CIMA – America

CIMA Cash Handling America, Inc. is based in Houston, Texas, and is the first corporate location outside of the Italian headquarters. CIMA is poised to serve its U.S. customers and partners by helping businesses significantly reduce the cost of managing cash. CIMA Cash Handling America supplies a broad range of smart safes, back office/front of store recycling systems, and software to businesses across Banking / Financial Institutions, Retail, Hospitality, and Gaming.